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Children's Services

Hastings County’s Community and Human Services department is gradually resuming in-person services to the public by appointment only in a limited capacity, beginning on September 8, 2020.

The Community and Human Services staff are committed to the ongoing health and safety of our employees, customers and community partner agencies. We continue to promote and encourage access to our services electronically and/or by telephone. Understanding that urgent matters may arise, your Caseworker will be able to schedule an in-person appointment when necessary starting September 8th, 2020.  As a standard, in-person visits will be considered for urgent reasons only, that telephone or electronic means can’t address. 

Ongoing clients please call your Case Worker, Child Care Worker or Property Supervisor directly or contact the main office through our Intake Access Centre 613-771-9630 or 1-866-414-0300.

•             Belleville (613) 966-1311       Toll Free 1-800-267-0575

•             Quinte West (613) 392-1387   Toll Free 1-866-819-9023

•             Madoc (613) 473-5258          Toll Free 1-866-434-4024

•             Bancroft (613) 332-3410       Toll-Free 1-866-569-1941

To apply for Ontario Works, Emergency Assistance, Subsidized Housing or Subsidized Child Care, contact the Intake Access Centre at: 613-771-9630 or 1-866-414-0300, or apply online at: http://www.ontario.ca/socialassistance.  

For general inquiries about Community and Human Services programs and services, or to submit documents via attachment contact inquiry@hastingscounty.com.

For those visiting our office for a scheduled appointment, we have implemented the following additional safety measures to stop the potential spread of COVID-19.

  • All clients will be pre-screened by their Caseworker prior to booking an appointment.  If prior to your appointment you develop symptoms of the virus or any other illness, please contact our office to reschedule
  • Upon arrival to our office, a dedicated staff person will provide additional screening which will include a non-invasive temperature check, and a series of questions at a dedicated public entrance
  • The use of sanitizer and masks will be mandatory which will be made available prior to entry and masks will need to be worn during the entire visit
  • Maintain physical distancing: Directional arrows and signage are available throughout the building to ensure staff and clients can maintain recommended distancing
  • Plexiglass barriers have been installed within interview rooms
  • Interview rooms and high touch point surfaces are sanitized regularly
  • Maximum appointment duration of 20 minutes

Thank you for your interest in Hastings County Before and After school programs.  The County continues to work collaboratively with our local School Boards and Hastings Prince Edward Public Health to ensure a safe and healthy reopening of our school programs. Once the Ministry of Education announces their school reopening plan, the County will contact families by email providing a registration package for completion.  Families previously enrolled in the County’s Before and After School Programs will be given first priority. New families will be placed on a wait list until Ministry approval is received for the operation of our child care programs.
 

Community and Human Services offices are closed. Clients are encouraged to call their Caseworker, Child Care Worker or Property Supervisor directly at 613-966-1311 or contact the office through our Intake Access Centre 613-771-9630 or 1-866-414-0300. 

To apply for Ontario Works, Emergency Assistance, Subsidized Housing or Subsidized Child Care, contact the Intake Access Centre at: 613-771-9630 or 1-866-414-0300, or apply online at www.ontario.ca/socialassistance.

For inquiries about Community and Human Services programs and services, contact inquiry@hastingscounty.com.

For more details on how we can serve you during these adjusted operations and times please click this link Covid-19 Guide to Serving You Better

Hastings County Children’s Services strives to offer services that are inclusive, accessible and meet the diverse needs of the community.

By supporting a sense of belonging and well-being for children, families and educators this ensures optimal learning and development in all areas.

Licensed Child Care Options in Hastings County

 Find a Program Near You

Child Care Subsidy

  • Child Care Subsidy to provide financial assistance to families who require help with their child care costs. To apply for subsidy call 613-771-9630 or 1-866-414-0300.

Before and After School Programs

  • The County of Hastings directly operates four Before and After School Programs, at the following locations:
    • St. Michael’s Catholic School
    • Sir John A MacDonald Public School
    • Trent River Public School
    • Frankford Public School

Parent Resources

for more information on the Before and After Programs, please contact us at beforeandafterprograms@hastingscounty.com

Resources for Childcare Professionals

 EarlyON

Child Care and Early Years' 5 Year Service Plan

Licensed Childcare Operators Information

Provide Input to Enhance the Early Years and Child Care System

Complete the Ministry of Education's survey on the 5-year review of the Child Care and Early Years Act, 2014.

Families and child care partners are encouraged to provide input through the following link: https://www.ontario.ca/page/consultation-strengthening-early-years-and-child-care-ontario

The survey closes July 21, 2020.