Mission Statement
Hastings/Quinte Long Term Care Homes is committed to excellence where residents may live with dignity, safety and comfort.

Guiding Principles
The homes recognize that each resident must be given the opportunity to realize their unique potential to enjoy a meaningful lifestyle, and the right to receive a high standard of care which includes:

• the right to live in a safe, secure and comfortable environment;
• participation, and rights respected in the context of our individual community culture;
• making informed choices or having representation in their plan of care and evaluation of services;
• their cultural, physical, psychological, emotional and spiritual needs met in a home-like atmosphere;
• receiving compassionate care from professional, knowledgeable, competent employees, physicians and partners;
• privacy to the highest degree possible;
• maintaining their relationships and dignity;
• integration into the community.

Accessibility for Ontarians with Disabilities
Hastings/Quinte Long Term Care Services strives at all times to provide its services in a way that respects the dignity, independence, integration and equality of opportunity of all people.  Hastings/Quinte Long Term Care Services is also committed to giving people with disabilities the same opportunity to access to our services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.